We are committed to protecting your privacy. As such we will only use the information we collect to deal with your order and to enable us to provide the best service possible. When you buy goods from us, we ask for information such as your name, e-mail address, delivery address, contact details and, credit/debit card details. We keep a record of some information so that we can recognise you as a registered customer and fulfil your orders as efficiently as possible. We do not keep a record of your credit card details.
It is your responsibility to keep your account password secret and ensure the password is encrypted, by combining lower and upper case letters along with a number/s. You may change your password at any time in your account options.
If you subscribe to our Newsletter you may be confident that your email address will only be used by us to inform you of any special offers. Should you wish to unsubscribe at any time, please do so by clicking on the relevant link at the footer of the newsletter.
What are cookies?
Cookies collect information. Cookies are small data files placed on your computer whilst you browse our website. Cookies ‘remember’ information from when your computer last accessed this website – so for example it will remember what products you left in your shopping basket. The cookies are essential to the effective operation of our website and to enable to you shop with us online. Cookies are also used to tailor the products and services offered and advertised to our customers, both on this website and elsewhere.
What do cookies collect?
They can collect information about what you are searching for, what you have purchased on this website. This includes information about pages looked at, products purchased and how you travelled through the website. Cookies are captured separately for each computer, so if you have 2 computers, they will have different cookie information based on what you did on that specific computer.
The main purposes for which cookies are used are:-
For technical purposes essential to effective operation of website, particularly in relation to on-line transactions.
To drive Maison Gems marketing, particularly banner advertisements and targeted updates.
To enable Maison Gems to collect information about the browsing and shopping habits and activities of customers, including to monitor the success of campaigns, competitions etc.
Who sets the cookies?
The cookies stored on your computer or other devices when you access this website are set by us. Some cookies are set by or on behalf of Maison Gems and are necessary to enable customers to a make purchases on our website. Cookies may also be set by third parties who participate with us in affiliate marketing programmes. None of these third parties collect any personal data from which they would be able to identify individual customers.
What happens if I disable cookies?
This depends on which cookies you disable, but in general the site may not operate properly if cookies are switched off. If you only disable 3rd party cookies you will not be prevented from making purchases on this site. If you disable all cookies you will be unable to complete a purchase on this site.
We do not disclose buyers' information to third parties.
If you have any queries concerning your personal information or any questions on our use of the information, please contact customer service team and we will be happy to help.